1Request received
Where is order #1042?
AI transformationYour employees are
Your employees are
already using AI.
Change is happening, whether you planned for it or not.
Are you leading the transformation, or leaving it to chance?
Without leadership
SupportGmailReply to a customer
GmailReply to a customerOperations
ChatGPTWeekly report
ChatGPTWeekly reportProduct
Claude CodeHelp with a task
Claude CodeHelp with a taskContent
Google DrivePasted company data
company-context.docxGoogle DrivePasted company dataOne person. One chat. A different way each time.
With leadership
Support
Content
Operations
Work, coordinatedGoals · access · evaluation
SupportAllowed Measurement
One defined job, with an owner and a measure of success.
Scroll to follow the work ↓
01 / MeasurementIs AI making
Is AI making
your business better?
Do you have a proper monitoring and evaluation system in place?
Customer support responses1,000 Requests reviewedTime per request
12Before5Aftermin
Quality rating4.4 / 5
Monthly running cost8M tomanCost per request: 8,000 toman
117 hoursTime capacity releasedEstimated ROI483%
Assumptions in this example
117 hours × 400,000 − 8,000,000 ≈ 38,700,000 toman
Time released is not automatically cash saved.
02 / ToolsAre you using
Are you using
the right AI tools?
Not every team needs the same model, interface, or workflow stack.
Examples cycle automatically
Tools for the team’s jobCustomer Support
Support leadINPUTWhere is order #1042?
GmailRequestGoogle DriveCompany knowledgeChatGPTDraftApproval
ZendeskResultOUTPUTA grounded response, approved by the owner
03 / WorkflowsAre you defining
Are you defining
workflows properly?
AI does not transform organizations on its own. Workflows do.
1AI agent2Find the policy
Order #1042 + delivery policy
3Prepare a draft
Your order is in transit.
4
Review & decide
Check facts and the promise.
5Send the reply
Only after the owner approves.
Missing informationEscalate to the owner. Don’t guess.
The result informs the next run.
Ready to follow one request
04 / GovernanceIs it safe, allowed,
Is it safe, allowed,
and under control?
Without permissions, boundaries, and accountability, AI adoption creates hidden risk.
This agent’s accessSupport agent
Has the owner approved this response?
Draft ready. Sending awaits approval.
09:40:01Policy access allowed
09:41:02Draft created
09:42:03Sending awaits human approval
05 / The operating systemTurn scattered AI usage into an
Turn scattered AI usage into an
organizational operating system.
Strategy, workflows, governance, tools, and evaluation — connected in one system.
Transformation leadSets the goal. Owns the outcome.
karwise
WorkflowsCompany knowledgePermissionsEvaluation
Lead → opportunity
SalesforceGmailRequest → response
ZendeskChatGPTBrief → campaign
PhotoshopClaude CodeRequest → delivery
n8nGoogle DriveIdea → prototype
Notion
CodexInvoice → review
Google SheetsGoogle DriveGoal → Observe → Decide → Act → Evaluate
We consult, educate and implement this operating system with your team.
Work with usStart with the workAI change is already happening
AI change is already happening
inside your company.
The question is whether it becomes intentional, measurable, and useful to the business.
One real workflow. One owner. A clear measure of success.
Shayan TawabiDesigning how work gets done with AI